Promise was founded to make a meaningful impact on America’s criminal justice system. We believe alternatives to incarceration can create safer and stronger communities. We believe technology is the key to accelerating this positive change.
There are almost 7 million people in the US criminal justice system, with over 2 million in custody and over 4 million on probation and parole. We work with government agencies to help support individuals navigating through a convoluted system, to help support their case managers working within this system, and to help them understand their piece of the system in real time so that they can make evidence-based, well-informed decisions.
Promise has an amazing team of engineers, designers, researchers, data scientists, lawyers, and other dedicated professionals. We want to know about your experience with us — good or bad. Please reach out and let us know. Your feedback is what makes us better.
Treat everyone like a human being, deserving of care and respect. Honor the case managers supporting public safety. Uphold dignity for their clients. Build tools that enable individualized treatment. Get amazing results without resorting to constant monitoring.
We want to go beyond what seems possible. Use the best technology for the task. Design for privacy, security and ethics. Make accountability visible – for agencies and individuals. Bring consumer-grade tech into the civic arena so innovation benefits all.
Use evidence-based practices to make informed decisions. Equip people to effect good outcomes. Understand the nuances of the data. Identify levers to improve results. Measure. Measure again. Build on successes. Follow facts, not fears or fantasies.
Create intuitive, easy-to-use products. Deeply grasp our customer’s work. Lower the stress burden on participants. Improve their day-to-day work. Build products that increase the value of the human touch. Use tech not just to punish people, but to improve outcomes.