We get people out of jail and provide ongoing support and supervision to help keep them out.

Promise provides a cost-effective, more humane alternative to incarceration by extending the capabilities of community supervision, improving long-term outcomes for individuals and communities.

Promise extends the scale and effectiveness of community supervision by balancing human touch and technology to improve long-term outcomes.

Our evidence-based program provides holistic support for participants while reducing recidivism and forging safer communities. That's our promise.

How Promise Works

Intake and Assessment
Assess Risks and Needs
We evaluate each participant to understand their needs and any risk they may pose to the community.
Develop Care Plan
Based on our assessment, we develop an Individualized Care Plan (ICP) with the appropriate level of support and supervision to ensure success.
Care Kit
As part of their Care Plan, we provide tools and information to help guide participants through the program, including our mobile app.
View Progress
Through the mobile app, participants can track their progress against their Care Plan requirements.
Ongoing Support
Care Team Communication
Care Plans include scheduled calls and meetings between Care Coordinators and participants. Participants can also chat with our Care Team through the app whenever they need more support.
Service Coordination
We connect participants to support services based on their individual needs and adjust their Care Plans as those needs change.
Calendar and Reminders
Through the app, we send reminders for upcoming events to be sure participants will attend and arrive on time for all their court dates and other Care Plan appointments.
Proof of Attendance
Participants are able to check in using the app at appointments and verify their attendance and compliance with Care Plan requirements.
Supervision and Oversight
Total Transparency
We provide our government clients with a sophisticated set of tools for monitoring our programs and the progress of each person they have entrusted to our care.
Dashboard and Analytics
At any time, clients can view a participant's progress, including compliance with court orders and their Care Plan.
Reports for Court
We also provide participants with written reports for court appointments to demonstrate their progress in required supervision and support programs.
Electronic Monitoring
When courts mandate real-time compliance with stay away zones and other location-based restrictions, we provide an additional GPS wearable and notifications of violations when required.

Team

Our team is a reflection of our vision. We are leaders and innovators with a passion for using technology to build healthy and safe communities. Our diverse backgrounds in technology, operations, law, unions, and government, combined with our cultural understanding and history in the communities we aim to serve, have brought us here. We are committed to helping build an equitable criminal justice system by partnering with governments and community partners to improve long-term outcomes for all.

Phaedra Ellis-Lamkins
Founder and CEO
Phaedra is an American social justice advocate and businesswoman. Prior to Co-Founding Promise, Phaedra ran revenue and operations at Honor. Before Honor, Phaedra worked with the musician Prince and led the effort to secure ownership of his masters. She is a labor and community organizer by trade who is committed to making measurable change. Read more about Phaedra...
Phaedra is an American social justice advocate and businesswoman. Phaedra and Diana have worked together for ten years. Prior to Co-Founding Promise, Phaedra ran revenue and operations at Honor. Before Honor, Phaedra worked with the musician Prince and led the effort to secure ownership of his masters. She is a labor and community organizer by trade who is committed to making measurable change.

Ellis-Lamkins was the Executive Officer of the South Bay AFL-CIO Labor Council, an organized labor federation representing more than 100 unions and more than 110,000 members in California's Santa Clara and San Benito counties. She was also Executive Director of Working Partnerships USA, a coalition of community groups, and labor and faith organizations working to address economic disparities in California's Silicon Valley. She also served as the CEO of the anti-poverty organization Green For All."

San Jose Magazine named Ellis-Lamkins one of the 100 most powerful people in Silicon Valley. She was recognized as a Young Global Leader by the World Economic Forum and one of the 25 most Powerful Americans by Ebony Magazine. She is currently a Board Member of the Tipping Point.
Diana Frappier
Founder and Chief Legal Officer
Diana is a fierce advocate for justice who has used her skills to build some of the most effective organizations in the country. After graduating from law school, Diana co-founded the Ella Baker Center for Human Rights with Van Jones, where she supported the organization's growth from a small-scale operation into a grassroots powerhouse. Read more about Diana...
Diana is a fierce advocate for justice who has used her skills to build some of the most effective organizations in the country. After graduating from law school, Diana co-founded the Ella Baker Center for Human Rights with Van Jones, where she supported the organization's growth from a small-scale operation into a grassroots powerhouse.

The Ella Baker Center had many key accomplishments, including helping to close five youth prisons and moving resources to local counties. Diana still serves on the Ella Baker Center Board to support their continuing work on criminal justice reform. Diana has worked to build effective operations in the public and private sector at Green For All and Honor. The combination of effective advocate and operations leader, brought her to the musician Prince. She was part of a team that worked with him to help him achieve his vision of artistic independence.

Over the past 20 years, Diana has worked as a private criminal defense attorney where she fiercely advocated for her clients. Diana has also served on various community boards.
Nora Campos
Government Relations
Previously: CA State Assembly; San Jose City Council. Read more about Nora...
Nora served in the California State Assembly, representing District 27 from 2010 to 2016, and served as State Assembly Speaker Pro Tempore from 2013 to 2014. Prior to her tenure in the California State Assembly, Nora Campos served for 10 years as the San Jose City Council member, representing the East Side of San Jose where a primary focus of her leadership was on intervention and prevention of gang violence. During her time in Sacramento, she introduced many bills focused on diverse subjects ranging from education, labor, women's rights, housing, and state law to address injustices around the legal system including legislation to create an “Interagency Task Force on the Status of Boys and Men of Color.”
Mike Jacobs
Product Development and Research
Previously: Lead Designer/Engineer at Uber, Co-founder Hello Chair Inc. Read more about Mike...
Mike has ten years of experience bringing web and mobile software products from concept to market to scale. Before joining Promise, he was at Uber for four years, where he contributed design and code to many different parts of the company, helped define Uber's design culture and helped grow the team from 5 to around 200 designers. Before Uber, Mike Co-founded Hello Chair with the goal of applying cutting- edge machine learning to solve a variety of problems in internet ad targeting and product recommendations—notably, App Store discoverability. Mike is passionate about technology, art, music, and building an equitable future.
Paul Simpson
Business Operations
Previously: CEO of SageTel International; MBA from Haas School of Business, UC Berkeley. Read more about Paul...
Paul has been an executive in the wireless consulting industry for 14+ years as the founder and CEO of SageTel International, LLC. SageTel provides comprehensive consulting services for the major US wireless carriers and telecommunication companies. Paul grew up in Oakland, CA, has an affinity for helping others, and is determined to help end systemic inequities of all forms. Paul received his B.A. in Business Management Economics from the University of California, Santa Cruz and his M.B.A. from Haas School of Business, University of California, Berkeley.
Kaiton Williams
Product Development and Research
Previously: Engineering at Microsoft; Ph.D Information Science from Cornell. Read more about Kaiton...
Kaiton is a Systems Engineer and Human-Computer Interaction Researcher, with a focus on the intersections of technology, identity, and culture from the perspectives of underrepresented communities. Before joining Promise, he was at Microsoft for over a decade, working on the architecture and operation of large scale online platforms. Kaiton earned his B.Sc in Electrical & Computer Engineering from Morgan State University, and a Ph.D. in Information Science from Cornell University.

Investors

Kapor Capital
Y Combinator